Introduction

Tullie House Museum and Art Gallery is a regional museum covering art, archaeology, natural history, local and social history as well as subjects that cross these disciplines.  The museum is located in North West England in the historic city of Carlisle, close to the Scottish border.  

Tullie House Museum is set over three floors.  The basement houses our Roman Frontier Gallery, our ground floor houses our gift shop, restaurant and exhibitions gallery.  The first floor is home to the majority of the museum. 

Our Visitor Experience team is on hand throughout the Gallery and Museum should you require any assistance and offer collection conversations should you wish to find out more about our exciting collections.

We look forward to welcoming you at Tullie House Museum and Art Gallery and if you have any queries or require any assistance prior to your visit please phone 01228 618718 or email enquires@tulliehouse.co.uk 

Pre-Arrival

For directions of how to reach us, please use the directions section of our website.  Alternatively, you can plan your journey by car or public transport using www.transportdirect.info; simply enter your postcode and ours, which is CA3 8TP to get directions.

  • The nearest train station is Carlisle station.  This is a 15 minute walk or 5-10 minute taxi ride away.  There is a taxi rank located outside the train station and a number of local companies offer accessible services.

  • The museum is not on a bus route.

  • We do not offer a collection service.

  • The streets surrounding the museum are main routes into/out of the city centre and are relatively level and in good condition.  Apart from the street leading from the train station to the town centre, and the street the Museum is located on, all the streets are pedestrianised.

  • The museum is fully accessible with induction loops, automatic doors, ramped access and adapted toilets.  Please note that Old Tullie House and The Guildhall Museum is not fully accessible for wheelchairs due to them both being Grade I listed buildings.  We have a touchscreen located on the ground floor of Old Tullie House which provides images and details of the items displayed in the Gordon Bottomley Gallery on the first floor.  A Visitor Experience Assistant will be able to advise you as to where this touchscreen is and can help access/use it. 

  • Visitors can request any information in large print.

  • We have space for wheelchairs at all our events.  If you are a wheelchair user or a friend, family member or carer of a wheelchair user, please advise us in advance of your visit so that we can ensure help is on hand when you arrive.  Contact 01228 618718 prior to your visit.

  • Guide and Assistance dogs are very welcome.  Please advise us in advance if you are bringing one with you.

Car Parking and Arrival

There is no onsite car parking available at Tullie House Museum and Art Gallery, however the streets surrounding the museum entrances have one hour disc zone parking (please note: one hour is not enough time to experience the whole museum).  The nearest car park to the museum is Devonshire Walk car park which is a 5 minute walk from the museum and located at CA3 8UL.  Prices for parking start at £1.00 for an hour and a full day is £2.50.  This car park is situated next to a dual carriageway which needs to be crossed to get to the museum.  There is both a bridge (which has a lift for people with limited access) and an underground pass (with a ramp for people with wheelchairs or pushchairs).

  • The entrance to the museum is well lit, with the surrounding streets being further lit by nearby street lighting.

  • Visitors can be dropped off easily near the main entrance to the museum.

  • There are three steps leading up to the main entrance with a handrail on either side.  There is also an access ramp with handrails on either side.

  • Free access is permitted during opening hours through electronically assisted doors activated by a push button (both at the main and rear entrance).  The glass electronic entrance doors open outwards.

Main Entrance, Reception, Ticketing Area, Shop and Restaurant

  • The main entrance leads directly onto the Reception area on the ground floor.  There is a slight ramp leading up to the Reception / main Atrium area.

  • The main area where the Reception desk, ticketing area, shop and toilets is level throughout.  A ramp, along with a handrail is located prior to the rear entrance and the Restaurant.

  • Seating is available in the Restaurant area only, however if you do require a seat within our main entrance area, please let a Vistor Experience Assistant know so that one can be brought out for you.  The floor surface is stone tiles and is non-slip.

  • The area is well-lit via ceiling lights.

  • There is a low counter desk area suitable for wheelchair users.  The height of this desk is approximately 30 inches high.

  • There is always a member of staff available on the Reception desk.

  • There are female and male toilets available in the Reception area along with a disabled toilet and baby changing facilities.  Lockers and a pram store are also available.

  • Admission to the museum is currently as follows:

  • Adults  -  £7.70*                     
  • Concessions (senior citizens, students over 18 years) -  £5.50*
  • Exhibition Only - Adult/Concession/Group - £3.30*
  • General Admission (Adult) + Exhibition - £9.90*
  • General Admission (concession) + Exhibition - £8.80*
  • Children 18 and under, when accompanied by a paying adult - FREE  (unaccompanied children 12-18 years  - 50p)
  • Tullie Card - £4.00 / annum (Carlisle & District Residents) 
  • All Children Under 12 years must be accommpanied by an adult.
  • Group Rate (10+)  -  £5.00 per person
  • Student Group Rate (10+) - £4.00 per student
  • *Price includes 10% voluntary donation which can be Gift Aided.

Attraction (Displays, Exhibitions and Events)

  • Interpretation is largely via text panels.  Guided tours can be facilitated on request and special sessiona are programmed for schools.  Each gallery has a combination of hands-on, low-tech as well as audio and video interactives.

  • Interpretation boards are on large print.  Displays have been designed to be highly visual using a good balance of text and imagery.

  • Seating is available in both the Exhibitions and Border Galleries.  Shoule you require seating in either our Roman Gallery or Old Tullie House, this can be arranged.  Please let a Visitor Experience Assistant know your requirements.