Bookings Information

IN PERSON - From the museum's reception desk during normal opening hours.

BY PHONE - For credit/debit card bookings, call the Tullie House box office (open Monday to Saturday 10am to 5pm, Sunday 12pm to 5pm) on 01228 618700.

ONLINE - Some events are available to book 24 hours per day online, payable by Paypal or Credit/Debit card.  Click on the book now button on the event page.

BY POST - Please print the downloadable booking form at the link below, enter the details of the event you are interested in and post it to: The Box Office, Tullie House Museum & Art Gallery, Castle Street, Carlisle CA3 8TP. Please note bookings are not guaranteed until you have received a confirmation email / phone call from the box office.

Download Online Booking Enquiry Form 

CONCESSIONS - Reduced ticket prices are available to unemployed people, people receiving Family Credit, children and young people under 18, students in full-time education and senior citizens. Where two concessionary prices are shown, unemployed people (and their children) and students are entitled to the lower-rate. The lower rate when offered also applies to children's tickets purchased by people receiving Family Credit and by schools.

FREE ADMISSION is available to anyone accompanying a person in a wheelchair.

SCHOOL BOOKINGS - School parties are welcome at our events, and are entitled to a substantial discount on tickets - the lower concessionary rate unless otherwise stated. One teacher/adult per ten children is admitted FREE. Schools wishing to book tickets for events should contact Sarah Forster on 01228 618725.

Tullie House runs an extensive education programme during term time and operates a User Group scheme which schools can join. For further information contact Sarah Forster at sarah.forster@tulliehouse.org or 01228 618725

GROUP DISCOUNTS - If you buy five tickets for an event you can get another one free. (Except for schools bookings - see above). Tell your friends and bring them with you! Please note: party discounts are not applicable to workshops.

REFUNDS - Sorry, but we are unable to refund money on tickets or to exchange tickets already sold, except on the occasion of cancelled events.

REFRESHMENTS - The Garden Restaurant at Tullie House serves a delicious range meals, snacks and drinks, and offers a takeaway service for hot drinks, sandwiches, baguettes and cakes. A bar is usually open for evening events.

DISABLED VISITORS - Tullie House welcomes disabled visitors. The building is fully accessible and has adapted toilet facilities. Please phone reception on 01228 618718 if you wish to book a parking space on the premises. Guide dogs are also welcome. 

Contact Us

Tullie House Museum & Art Gallery Trust.
Castle Street, Carlisle, Cumbria, CA3 8TP

Tel: 01228 618718
E-Mail: enquiries@tulliehouse.co.uk

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